Support Tickets

Support tickets tracked both within your organization and, for the platform itself, across every tenant.

3Features

2Benefits

2Industry Clouds

Problems Solved

Org-scoped ticketsPlatform-wide ticket viewStatus tracking

Any user can raise a ticket, optionally linked to a client, with a subject and description -- no separate email-to-ticket integration required.

A ticket's status and assignee are updated as it's worked, scoped to the raising organization.

FlashCat.ai's own operators see every tenant's tickets in one platform-wide queue with priority, separate from any single organization's own view.

1Enable Support Tickets from the Module Marketplace -- any employee can raise a ticket immediately
2Assign tickets to the people responsible for resolving them; status changes are visible to whoever raised it

Clients and leads, tracked through a real pipeline.

Leave, approvals, and balances that stay current.

Payroll runs against your real eligible-employee list.

Invoicing, Accounts Payable, Budgeting, and a real General Ledger.

Enterprise deployment, workflow design, and data migration — talk to the team that builds it.